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Frequently Asked Questions
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Office Chairs
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Office Furniture
Accessories
Frequently Asked Questions
Returns, Cancellations & Refunds
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Furniture Knowledge
Frequently Asked Questions
Product Information
Office Chairs
Home Furniture
Office Furniture
Accessories
Frequently Asked Questions
Returns, Cancellations & Refunds
Frequently Asked Questions
How will my order ship?
How do I check my Smart Furniture order status?
What is Route / Green Package Protection?
Do you offer a military discount?
Do you have a showroom?
What are my payment options?
My coupon didn't work. Now what?
How does the Rewards Program work?
Can you ship an order to multiple addresses?
What are the different types of Herman Miller casters?
How do I request design assistance?
What is Extend?
Do you ship products to Canada?
Is shipping free?
Do you ship internationally?
What are quick ship items?
What is the Trade Program?
Are you an authorized retailer?
How do I modify my order?
Are Smart Furniture and Office Designs connected?
How do Steelcase locks work?
My item arrived damaged. Now what?
How do I start a Smart Furniture warranty claim?