1. Furniture Knowledge
  2. Returns, Cancellations & Refunds

How do I cancel my Smart Furniture order?

To cancel your order, please fill out our Contact Us form and someone on our team will assist you shortly. 

For order cancellations and changes on orders greater than or equal to $1,500, we reserve the right to charge an 18% processing fee if the order is more than 48 hours old. This includes but is not limited to address changes, order cancellations, custom product revisions, and undeliverable items. If you need to cancel or change an order, please help us help you by requesting it as soon as possible.

If you'd like to cancel your order due to lead time, please note we have a variety of in-stock chairs that can ship out the same day! To see the different in-stock options, please click below: 

In-stock office chairs